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1) Did the technician call prior to his arrival?
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2) Did the technician arrive on time
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3) Did the technician show his identification badge?
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4) Was the technician courteous?
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5) Did the technician clean up his mess?
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6) Did the technician explain the installation process prior to doing any work?
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7) Did the technician show you how to operate the Directv system and operate it’s features?
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8) Is there any reason you would not rate our technician with 100% satisfaction?
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9) Overall how would you rank our service
1 = Poor and 10 = Excellant
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